Tony Margolis, Bob Emfield, and their wives dreamed up the idea of "Tommy Bahama," a lifestyle of never leaving the beach. Basing clothing off of the concept, they founded Tommy Bahama Group, Inc. in 1991.In 2003, Tommy Bahama Group became fully owned by Oxford Industries, Inc. A dream of what it would be like to never leave the beach. To play all day and walk all night under the stars-an endless summer. And from those musings, the thread took shape and wove itself into a lifestyle brand that embodies one idea with every fiber of its being: LIVE THE ISLAND LIFE.


My crown won’t push in to activate the battery
Look to see if there is a small plastic crown stopper. If there is one, remove it, set the time and then push the crown into position against the case.
Can I get extra links for my Tommy Bahama Watch?
Yes. In most cases additional links (usually up to 2) or an extension clasp can be supplied.
Can I get a longer Strap?
Sorry, the strap is a standard size and we do not carry extended strap lengths.
How should I return my watch for service?
Send via your preferred carries insured prepaid with a check or money order for $8.50 to cover the cost of handling and return postage. (This is not a repair charge) Service Center - 114 Seaview Drive - Secaucus, NJ 07096 Attn: service dept.
Do I need to register my Tommy Bahama watch to activate the warranty?
No registration is required. Just retain your warranty card and receipt.
My watch is not keep accurate time
This may be caused by a weak battery. Take watch to local jeweler or watch repair facility to replace with new battery.
How do I remove links from my watch?
Our bracelet models are generally sizable. If you look on the back of the bracelet links you will see arrows that point in the direction the pins come out. It is best to have sized at a local jewelry store.
My crown won’t pull out
The watch model you purchase might have a screw down crown. Please turn counter clock wise to allow crown to be pulled out.
Where can I purchase Tommy Bahama Watches?
Our watches can be found in the following stores Tommy Bahama Retail Stores and online at


Tommy Bahama time pieces have a two year limited warranty from date of original purchase. This warranty covers all manufacturers’ defects in material and workmanship. The warranty does not apply to normal wear and tear or abuse and excludes battery, case, crystal, strap/bracelet, malfunction or deterioration resulting from accident, negligence and tampering. Most Tommy Bahama watches are water resistant, though extensive use in water activities such as swimming or bathing is not recommended.

In the event of a defect or malfunction, it will be repaired or replaced at our option, provided that it is returned prepaid with a check or money order for $8.50 to cover the cost of handling, return postage, and insurance. (This is not a repair charge). PLEASE DO NOT SEND CASH. No additional charge will be made unless additional servicing is required for reasons beyond our control such as battery, case, crystal, or strap/bracelet.

Watch Service Center
Service Center Hours 9am-5pm Eastern Time
Service Center - 114 Seaview Drive
Secaucus, NJ 07096
Tel: 201-271-2524


User Manual
Warranty (English)
Warranty (Chinese)
Warranty (French)
Warranty (Japanese)
Warranty (Spanish)
Return Form